These regulations (hereinafter: the "Regulations") govern the sale through the website of printing products created order (hereinafter referred to as "Products"), and the rights and obligations of the parties in terms of the agreements. The website is run at: https://www.henryfactory.eu/ by: Allers grupa sp. z o.o. ul.Torowa 3N, 30-435 Kraków POLAND, (hereinafter referred to as "Seller" or "Service Provider"), which owns the website https://www.henryfactory.eu/ (hereinafter referred to as "Service" or "Store"), as well as its administrator. Detailed Sellers: Company name: Allers Group limited liability company, registered office: ul. Poppy 1, 30-650 Kraków, NIP 6832088155, REGON 363438287, registered under KRS number 0000595797, tel. +48 124 140 030. The products are sold by the Seller both individuals not conducting economic activities, as well as natural persons engaged in business activities buyer from the seller products for purposes not directly related to their business or professional activity (hereinafter: "Consumers"), as well as other entities, it is individuals engaged in business activities and that purchase from the Seller of the Product for purposes directly related to the business or professional activity, legal persons and organizational units without legal personality. Both the consumers, as well as other entities making purchases in the Online Store https://www.henryfactory.eu are hereinafter referred to in these Regulations "Buyers".
Conclusion of the contract
Entering into a contract at the time of receipt by the Purchaser by e-mail a written confirmation of the order by the Seller. At this point, also it created a financial liability Employer against the seller under the contract. When ordering or immediately after the assembly, the Purchaser shall send the draft in such a manner and form of such files, as defined by placed on a portal page specification. Seller has the right to confirm the order only after receiving the file to the project from the Employer and / or payment, if indications are selected in the order form of payment. In the case of non-compliance of the project Purchaser specified in the Specification of technical parameters, eg. The message of the project incomplete, on the wrong mock, transfer files in a different format than the approved specifications, the Purchaser will be informed of this fact in a message sent by e-mail, which will take place after verification files by the graphic department retailer. If the improvement of files is possible by the vendor (to evaluate the seller), in w / the message will also be sent information about the possibility of using this service for a fee. The rates for all the preparatory work will also be given in w / in the email. the seller has the right to withdraw from performance of the contract if: a) The Employer will provide the project in a different version than specified in the specification. b) the design provided by the Employer has drawbacks technology, or is prepared accordance with the technical guidelines in the Specification. c) The project file is corrupted or a virus. d) the project will be delivered later than 3 working days from the date of the order by the Purchaser. f) the file is not delivered within the time limit Purchaser has the right to cancel the contract at the latest within 4 working hours, calculated sequentially in the range of hours. 8.00 am to 16.00 pm each working day after receipt of sellers confirmation message commencement of the contract. In fact, this is the moment to send e-mail by the seller to the Purchaser with information about the correct file verification to order (while the status of the customer's order is changed). Any determination of commercial and technical need for their validity written roads.
Order fulfillment. Deadlines.
In the case of a request by the Employer termination of the contract at any stage of production, at the end of the withdrawal period, specified in § 2, the Purchaser shall cover all costs related to dealer performance of the contract until the termination of implementation, including the preparation of matrices, graphics work, work machines and the raw materials used, not higher than 100% of the contract value. Settlement occurs on the basis of the issued by the dealer invoice VAT paid within 7 days from the date of issue. Turnaround time is the number of working days from the date of delivery by the Purchaser undamaged files to the date of transfer of the goods by the seller to the carrier. For calculating the date of transfer of the goods to the carrier, the day of delivery of files by the Purchaser to the seller is assumed to be day zero. (Change status to "in production") If the project does not meet the specifications or requires additional preparatory work, the seller in accordance with § 2 will inform the Customer about this by email or phone. On sending information to ordering, delivery time will be stopped and its resumption will be made on receipt of the customer the correct files.
Address parties, which is available Online Store Seller, that is: https://www.henryfactory.eu, are subject to copyright and are protected by Polish copyright and intellectual property. https://www.henryfactory.eu rights to the site and its contents belong to the company Allers Group limited liability company. All logos, names, graphic design, video, text, forms, scripts, source codes, passwords, trademarks, and service marks are registered trademarks and belong to the site https://www.henryfactory.eu. Download, copy, modify, reproduce, transmit or distribute any content from https://www.henryfactory.eu without the owner's consent is prohibited. Violation of these provisions will be prosecuted by judicial proceedings.
Claims for damage in transit shipments must be put on record at the latest upon receipt of goods with a representative of the courier company. Complaints regarding the quality or quantity of the products supplied may be submitted in writing no later than 14 days from the date of their receipt. Complaints submitted after this deadline will not be considered. Legitimate quality complaints will be considered only in case, if available printing remains whole delivered batch. Quantity complaints concerning deviation +/- 5% of the batches of ordered goods will not be accepted. In the case of justified complaints quantitative or qualitative seller is obliged to deliver new or additions to the old party of the goods at his own expense within 5 working days from the date of delivery of the letter of complaint by the Purchaser with evidence.
The customer has the right to return the goods if they were ordered individually marked. The deadline for making a return is 14 days from receiving the goods. The return is made at the expense of the customer. After receiving the return and verification of the content, Allers grupa sp. z o.o. has 7 days to return the money paid towards the returned order to the account number provided.